Shipping & Returns
Any orders placed after 4pm EST. will ship the next business day.
STANDARD SHIPPING
All shipping in the United States will be a flat rate of $5 USD.
All International shipping will be a flat rate of $10 USD.
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RETURNS
Our policy lasts 30 days. If 30 days have gone by since you have received your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
All sale items are final sale and can not be returned.
Non-returnable items:
Gift cards
Sale Items
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 1-5 days after approval.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
All sale items are final sale and can not be returned.
Non-returnable items:
Gift cards
Sale Items
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 1-5 days after approval.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at contact@sirenettabikini.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
If you need to exchange it for the same item, send us an email at contact@sirenettabikini.com and send your item to: 615 Woodglen Road Glen Gardner New Jersey US 08826.
Shipping returned item(s)
To return your product, mail your product to: 615 Woodglen Road Glen Gardner New Jersey US 08826
We provide US orders with a FREE return shipping label. If lost, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, it will be just the cost of the product that was returned, not shipping.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
